FAQ - Answers to Frequently Asked Questions

Discussion and support forum [Link]

Discuss benchmarking, hardware testing and get software support in our users forum. Read previous questions and answers and post your own questions. In general we check the forum for new posts on a daily basis and provide answers when we can. Visit the forum (this will open a new window).

E-Mail support

For problems or suggestions on how to improve our products contact:

E-Mail support:

If you are reporting a problem please include:

  • The software version.
  • The operating system version.
  • A detailed description of the problem and how to reproduce it.
  • A copy of the result files / log files (if available).
  • Details of how we may be able to contact you.
  • If you purchased the software or are using the evaluation version.

Paying customers will be given priority.